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About counterfeit goods

About counterfeit products

Issey Miyake Co., Ltd. (hereinafter referred to as the "Company") confirms the existence of malicious counterfeit products of our products in Japan and overseas, including on Internet sales sites, and we check on a daily basis. , we are working on resolving the issue.

In order for customers to use our products with peace of mind, please purchase our products at authorized stores (including official online stores; the same shall apply hereinafter).
If you are purchasing from a store other than an authorized store, please be careful as there is a possibility that it is a counterfeit product.

If you suspect that you have purchased a counterfeit product, please contact the store where you purchased it directly.
Please note that we cannot accept inquiries regarding products that were not purchased at a store that sells our products.
Also, please note that we cannot respond to any requests for authentication of your products.

We will continue to take strict action against businesses that handle counterfeit products that threaten the safety and security of our customers.

About malicious fraudulent sites

At our company, we are working every day to prevent malicious counterfeits of our products that have been confirmed around the world.

Since around July 2018, we have been deceiving consumers by claiming large discounts based on completely false facts, with the aim of selling counterfeit products of our company and stealing credit card information. We have confirmed the existence of several extremely malicious fraudulent websites in various countries around the world, mainly in Asia.

Although we are taking legal measures sequentially regarding these sites, we ask our customers to take sufficient precautions to ensure that they do not purchase counterfeit products from these fraudulent sites. please note.

In order for customers to use our products with peace of mind, we ask that you purchase our products from authorized stores and official online stores.

Our company will continue to take strict action against counterfeit product dealers and fraudulent businesses that threaten the safety and security of our customers.

August 25, 2020
Issey Miyake Co., Ltd.

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